Ordering & Shipping

Terms and Conditions

Ordering / Shipping Policy

We currently are only able to ship to the following areas within the UK;

  • Scotland, including Scottish Highlands 
  • Scottish Islands
  • England
  • Wales

Orders under 2.5kg in total will be charged a standard shipping cost of £5.20 per order.

For orders over 2.5kg but under 5kg in total, customers will be charged a standard shipping cost of £8.95 per order 

For orders overs 5kg in total, customers will be charged a standard shipping cost of £14.95 per order 

All orders are despatched Tuesday - Friday 

Shop Local

To support our local community, we are offering FREE STANDARD LOCAL DELIVERY on each and every order.

Anyone based within the area Forres area (within 5 miles of Forres High Street) can claim FREE STANDARD LOCAL DELIVERY on all orders

We are NOT able to offer shipping at this time, to any of the following places;

  • Isle of Wight
  • Isle of Man
  • Ireland
  • Northern Ireland
  • Islands off UK Mainland other than stated those above.
  • anywhere outside the the UK including those stated above,
 

We would love to serve a wider customer base, however, at this current time it is just not possible.  Any customers outside of Mainland UK, ie: Isle of White, Isle of Man, Northern Ireland, Republic of Ireland etc, will have their orders cancelled at final checkout, and any payment refunded.   

Finishing Touches By Isobel apologise in advance, for any issues this may cause.  We are looking to extend our shipping options in the coming months 

Where ever possible we recycle packaging to try and reduce wastage.
We hope that you can reuse too!

All orders sent to you must be signed on receipt from your courier.

Whilst all care is taken with images placed on the website, there may be variations due to a number of factors such as, but not limited too screen resolution, varying light, poor quality images, or second party photography 

If, on delivery you are not happy with a product for such reasons you may return the items in the condition you received them for a full refund of the cost of the goods
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